Archive of the most important questions and the best answers
In this section, we answer all registered general questions
Please take some time and read the items patiently
If necessary, after that, register your new question under this sheet
faq

General user questions

Membership on the site is completely free and simple, but you do not need to be a member on the site to complete various forms for applying for a bachelor’s degree or issuing a birth certificate, etc.

Yes, from the authentication menu, complete the form to issue a birth certificate and specify what kind of birth certificate you need, after it is issued and created, it will be sent to you anywhere in the world.

Refer to the login section and use your Google or Facebook account and simply log in to your account.

Yes, you can send us the information of the artwork from services such as Bazarak or send the artwork for sale in your user account, and it will be published and sold and published after the approval of the experts.

Proceed from the expert menu and fill out the form, you can complete the free form for the basic expertise of the artwork and the preliminary opinion of the relevant expert.

Authentic art site

General questions of artists

In the field of visual arts, we cover all general and specialized sub-sets in an art field, and we have written programs to provide services with the vision and knowledge of experts; Painting, photography, handicrafts, calligraphy, sculpture, graphics and…

We have created various methods to start cooperation and we have listed these capabilities in the service description menu, but in general, to operate in any of the menus that is more useful for you, please proceed through the same menu and portal section or complete the form.

Yes, in general, if you pay attention to the menus and infrastructure available on the Iranian Art Holding website and applications, the exact steps of the international branding of an artist and his works of art have been considered; Such as issuing birth certificates for works, working in the field of NFT, holding an exhibition of his works and connecting to the artist’s personal store, etc.

Certainly, each of the site’s services and capabilities has a specific application for different levels of display and sales, but holding a virtual exhibition to display in the best possible way and sell professionally and internationally is one of the best tools available in Art Holding.

Bazarak platform is designed and created as a site and application to simplify and act quickly to display and sell works of art without intermediaries in the simplest possible way and with minimal effort and time spent on your part to register an advertisement for the sale of works of art.

Buy artwork

Use of site services

Yes, you can choose the Web Money portal for international payment and receive the purchased artwork through various international post systems.

No, membership in the main site and applications, as well as membership to participate in auctions and buy from auctions and stores, do not cost anything.

You just need to be a member of the newsletter by email and mobile phone in the contact menu under the free newsletter membership branch, or activate your activity to participate in auctions in your user account.

As you can see, basic information is received for main membership on the site, but to operate as a partner store or participate in online auctions, we need more specialized information from our colleagues and business partners.

Yes, Holding regularly monitors and updates the prices of products offered on its website on a daily basis.

Art work purchase application

About buying from the site store

Limited production in the feature of the number of production means limited production of a product, and the mold and production line of the product are provided to buyers after limited production, expiration and documentation.

Value multiplied by the usual. Ability to collect products and increase value over time.

You can settle your shopping account with tomans, dollars, euros, various digital currencies and gold cards of the United States and the United Arab Emirates, this possibility has been seen on the site.

These works of art in the store have prices above 100 mt and it is not possible to pay in the online portal, and to buy these works, you must complete the purchase offer form on the product page.

Yes, by choosing products with luxury packaging or requesting to customize the packaging in the purchase form, this possibility has been seen in the purchase of products and works of art.

Handicraft shopping site

Register and follow up the purchase order

For the convenience of you dear ones, Iranian Art Holding has provided the possibility that in addition to online ordering, you can also purchase the product you want by visiting the gallery, Instagram page and by phone.

You can delete or modify the order from your shopping cart before final order confirmation and click on the purchase completion icon. After final approval and completion of the purchase and in the process of paying and registering the basket, you will not be able to delete and change the order. From now on, to cancel and change it, contact the telephone order tracking unit or the support department.

To find out the status of the order, you can log in to your account and click on the order option to be informed of its status.

No, after completing the purchase and order registration process, your order will be processed automatically via SMS or email notification, and if necessary, sales experts will contact you. You can also check the progress of your orders by logging in to your account.

No, if you have inventory, the user has no restrictions on purchasing the desired product.

Buying and selling handicrafts

About sending and receiving products

The cost of sending orders by the artwork seller in the store is set for the province of the provider’s establishment, neighboring provinces and other provinces, in the usual mode of calculation, it is displayed with the predetermined standards of the holding, and in the payment stage, you can choose the type

All orders are usually delivered to the postal unit after the processing steps, the day after the order is placed, you can track the detailed steps of preparing and sending orders from your user account.

Yes, customers in Tehran can receive their orders if they place an order before 13:00 on the same day and then the next day or in the coming days with the coordination of the support team in 3 different time periods.

Jam Market’s gold and jewelry packaging design has a beautiful box and packaging, and you can also benefit from special services and even name engraving by choosing luxury packaging when ordering.

Since one of the goals of the Iranian Art Holding online store is to reduce unnecessary trips within the city, it is not possible to deliver online orders in person at the store, unless you choose to deliver at the company when registering your order.

Buy Iranian miniatures

About cooperating with the holding site

Yes, you will receive special points by completing your registration on the site and providing your username to others for use as a representative; For example, 5 to 20 percent of the invoice amount is added to your wallet when completing the service receipt forms and 1 percent of the invoice amount when purchasing store products.

Yes . Some products that are unlimited in production can be supplied.

Yes . Only if the qualification of the goods is confirmed in relation to the classification that can be provided in the store and… by the editor of the supply of goods.

No, the price of artworks in stores, auctions and auctions is definitely the lowest expert price available due to direct supply (sometimes directly uploaded by the artist).

Yes, get a link from the user account of the sales cooperation department as a representative, and by sharing your personal link and every time you click on it and make a purchase, 1% of the store’s sales invoice will be deposited into your wallet.

Selling Iranian paintings

General questions and answers

How do we know that you are receiving an authenticity certificate with the registry code from the parent company and a genuine product authentication from Jam Market brand, which can be inquired and verified on our own site and the manufacturer’s site?

Only products approved by the holding’s expert team and with Iranian grade C to A are displayed for sale in the store after full authentication of the provider, and the quality and price announced in the store are under the supervision of Iranian Art Holding.

Definitely, your opinions and suggestions will be raised every week in the product supply think tank and the result will be referred to you personally. To make a custom purchase from the vip menu, complete the request form.

Online payment is designed to be safe and convenient. However, you should follow these techniques not only to buy from this site, but also during any online payment to ensure the security of your payment:

1) By viewing the URL, make sure your web browser uses the secure https protocol instead of the http protocol.

2) Be sure to use the available virtual keyboard to enter your card information.

Contact the support team for up to 12 hours for the necessary arrangements. You can also return the product within 3 days and replace it for up to 7 days.

Sale of calligraphy

You can also take effective action to support this art and artists in cyberspace platforms to support Iranian art and artists.

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خرید و فروش آثار هنری ، خرید و فروش اثر هنری

Please register in this section if you have any unanswered questions, related experts will be happy to answer them
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